The ‘first line manager’ role is unique in organisations as this person is the one level who manages ‘non-managers’. This brings its own set of hurdles to overcome and for people new to managing others there is a lot to learn.
This course is aimed at those new to management; those with about 6 months experience as a manager; or those you are looking to promote in the next few months.
This programme will help new managers learn about:
- how their job changes the friendship and management relationship
- the key challenges ahead so they can avoid early mistakes
- how not to do it all themselves and delegate things to help
- managing workloads and deadlines, especially customer demands
- dealing with the early stages of people problems and conflict
- developing their team through coaching and team work
- running team briefings
- giving 1-2-1 reviews and coaching feedback
- managing the day-to-day priorities of their team whilst managing their own day job
- developing a ‘toolkit’ of techniques and skills which they can use t o cope with issues they will face as they grow into their new job
Overall, being a new manager can be tough; and a practical toolkit of best practice do’s and don’ts will really help new managers avoid mistakes, and feel more equipped to cope in the early days.
Who should attend?
- Team leaders, supervisors and project managers with up to one years experience in their new role
- High potentials who look to be promoted in the next 6 months
- Technical and project leads who would like to ‘up skill’ on their management techniques
- Kicking off – the early days
- Being a manager – what it means
- Coping with the changes ahead
- Typical challenges to deal with
- Creating good habits and routines early
- Getting things done
- Managing and doing you own work together
- Keeping focused on what you want to achieve
- Target and objective setting
- Building in time to do value adding things
- Developing my people
- Coaching around the task to support others
- Using key motivators to create followers
- Dealing with people problems early
- Giving difficult feedback
- Developing my team
- Building trust and respect in the team
- Spreading the workload
- Goring the team through briefings and working together
- Working with remote workers
- Action planning and gaps to develop
To register your attendance for this event please follow the link on the right hand side. Alternatively, to contact the organiser directly, please follow the contact information also provided on the right hand side.