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Respond in the moment with confidence and credibility – every time. This course is about building or developing the skill of being able to respond effectively, in real time, to any and every question or challenge thrown at you – however unexpected.
When we flounder or can’t find the words we need – when we need them – we lose credibility. On the other hand slick responses or ‘clever’ evasion isn’t the answer either. When we are asked questions or challenged we need to come up with clear, concise and credible responses, quickly!
That is what this course does. Using power of structure, you will learn how to take control and stay in control, providing meaningful and easy to understand answers to even the most challenging questions and requests for updates.
Confident – you know that you will be able to handle any question or challenge
Clear – you structure responses that are easy to understand and credible every time
Concise – you get to the point quickly and say what you need to say efficiently
Think Quickly, Speak Clearly focuses on the many occasions when we are asked an unexpected question, challenged out of the blue, or simply need to give a quick update on a situation or explain a decision. In these situations there is no time to prepare and we need to come up with the right words, in the right order.
This course will give you the confidence you need to respond credibly and persuasively by learning the skills to:
A highly practical day focused on mastering the skills that have the greatest impact on your ability to respond effectively in the moment, every time:
To register your attendance for this course, please follow the link provided on the right hand side. Alternatively, to contact the organiser directly, please use the contact information also provided on the right hand side.