This course has been specifically designed to provide individuals with the skills, knowledge and attitude required to promote a healthy feedback culture, in teams where everyone feels comfortable giving and receiving feedback. 

The programme will have real-working examples and practical application throughout.

Outputs include:

  • How to build trust through “curiosity” inside the feedback loop
  • What to feedback on (i.e. is it just a whinge or feedback)
  • Clarity when providing feedback
  • Managing the impact of feedback
  • Receiving feedback in a positive way
  • Adjusting feedback for different personalities
  • Feeling comfortable/confident giving and receiving feedback

Target Audience

This workshop is suitable for everyone who wants to improve performance in the workplace.

Introduction

Feedback in Context

  • Building a feedback culture – considerations and challenges
  • The link to emotional intelligence and high performance
  • Forward feedback model

Feedback Skills in practice

  • Team exercise “how safe is it to be totally honest here”
  • Observation – feedback

Receiving feedback 1

  • Keep the gifts coming
  • Ask/Own/Act
  • Live examples – what have you done/could you do?

Feedback in practice 2

  • Team exercise
  • Observation – feedback

Getting your head right 

  • Managing our emotions
  • A/C/T – Live examples – what have you done/could you do?

Increasing the challenge – SAID process

  • Practical ‘real-play’ on current performance issues
  • Observation – feedback

To register your attendance for this course, please follow the link provided on the right and side. Alternatively, to contact the organiser directly, please use the contact details also provided on the right hand side.