This workshop will emphasise the need to consider both verbal and non-verbal communication when getting your points across and help you improve your personal impact and influence.

The workshop will cover:

  • Individual personality and what motivates others and us
  • Adapting our approach to connect effectively with others
  • Developing rapport through adopting appropriate verbal and non-verbal behaviours to gain agreement
  • How we can anticipate reactions to our approach and how we might counter them
  • Follow up coaching

The one-day workshop will be followed by a two-hour individual coaching session, building on the action plan prepared by each attendee.