Developing and putting in place a successful operations strategy is critical to business performance. This has never been more important as manufacturers respond to the changing UK and global landscapes by, for example, offering services alongside their products.

Many are moving into higher value manufacturing. Change on this scale means operations strategies need to be revisited and brought in line with their overall business strategy. But this is not easy. How do you make sure that your operations strategy addresses a wide range of complex issues such as supply chain positioning, market opportunities and internal capabilities?