Overview

When designing new services it is important to bring them to market quickly and iterate delivery. Often, it takes a lot of time to build capacity and capability to fulfil customer’s needs. This course will show you how through understanding your business’ ecosystem and leveraging partnerships, you can deliver services quickly and effectively.

 This course will help you:

  • Understand what your business ecosystem is and why it is vital in service delivery
  • Explore the different options and models in understanding the wider ecosystem
  • Understand how to build partnerships to share capability and capacity across multiple companies
  • Understand how innovation can work through partnerships
  • Learn how to identify weaknesses in your ecosystem and what approaches you can take to address them

What you will learn:

  • What an ecosystem is with past and present examples to deepen your understanding
  • How to model an ecosystem through mapping and ecosystem of your choice
  • Where value is exchanged across partners in the ecosystem and how this can highlight areas for improvement in the delivery of services
  • Understand the total value exchange, including the concept of indirect value, and how to model a direct value exchange
  • Why innovation is important in ecosystems
  • A technique that enables innovation between partners
  • How to critically review your ecosystem, to identify areas of weakness and propose strategic configurations for improvement

Course format

An interactive one-day course combining presentations, group activities and discussions. Participants will develop the skills and knowledge to successfully leverage their company’s ecosystem for growth.

Programme

The programme below provides an outline of what attendees can expect on the day but is subject to change:

09:30 – 10:00 Arrival and coffee
10:00 – 11:00 Introductions and expectations / What is a Business Ecosystem / what is a Business Network
11:00 – 12:00 Mapping a business ecosystem (tools, what to include & exclude)
12:00 – 13:00 Understanding different types of connections and building new partnerships
13:00 – 14:00 Lunch
14:00 – 15:00 Understanding the total value exchange in the ecosystem
15:00 – 16:00 Innovating with your partners
16:00 – 17:00 Increasing the quality of your partnerships
17:00 – 17:30  Wrap-up and close

To book a space on this course please follow the booking information on the right hand side. 

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