Ran by the Cambridge Network, this one day workshop covers all the essential skills that you will need to ensure that you feel confident to manage people and carry out this role effectively.

Learning Objectives

By the end of the workshop you will be able to:

  • Describe the qualities of a successful supervisor/first line manager
  • Describe the key functions of a first line management role
  • Understand the interpersonal skills needed to be an effective manager
  • Plan and structure management of others
  • Draw up SMART objectives
  • Use a structured approach to problem solving
  • Understand what makes an effective

Click here to find out more about the course