Successful recruitment is about finding the right person for the job. This means finding the person who has that unique mixture of first-class abilities and is a good cultural fit.

Although simple enough it is often challenging to select the right candidate, especially in a competitive market.

This workshop is designed to equip anyone involved in the interviewing and selection process with a range of skills and techniques they can use to conduct recruitment interviews which are effective, within the law and fits with your company culture.

This programme will enable delegates to:

  • Use effectively behavioural, competency-based interviewing – where the most reliable
  • Indicator of future performance is evidence of past behaviour
  • Identify the essential criteria and experience you require with the job and person specification and to evaluate if the candidate meets this
  • Establish what to look for in a CV – highlighting areas that need clarification at the interview
  • Prepare for and structure the interview and manage the time available
  • Identify what questions to ask to understand the candidate’s experience and get them talking
  • Sell your organisation’s benefits and on-board the right person quickly
  • Work within the legal framework – things you can / can’t ask and the legal pitfalls to avoid
  • Managing bias
  • Manage ‘tricky’ questions that the candidate might ask
  • Give your feedback after the interview, including your recommendation on hiring

Who should attend?

  • All people who are involved at any stage of the interviewing and selection process
  • Those managers who are out of practice and require a fresher to their interviewing skills
  • Younger managers and employees  who are likely to be involved at a future stage as an observer or additional assessor

Course Structure and Methodology

A set of slides are provided to delegates as a ‘take away’ some of which are for further background reading as the actual course delivery is provided through:

  1. Facilitated discussion and Q&A
  2. Slide content and walk through of best practice and tips
  3. Group and facilitator feedback on specific leadership qualities
  4. Coaching

Content Overview

Behavioural, competency based interviewing

  • Challenges, objectives, cost of mistakes
  • Preparation and what are we looking for?
  • Using the job and person specification
  • Covering letters and CVs

Questioning Skills

  • Those you can and can’t ask
  • Using the STAR questioning structure to get real examples of previous experience
  • Legal pitfalls to avoid
  • Common perception errors and how to avoid them

The Interview Meeting Structure 

  • Room set up and using suitable body language
  • Structure and managing the time
  • Welcome
    • setting the climate
  • Acquire
    • ‘high gain’ questioning and listening
    • cultural fit – questions / tests to check this
  • Supply
    • sharing information, selling the benefits of your company
    • answering their questions
  • Part
    • a professional close
    • what next?
  • Practical
    • structures practice sessions with observers and feedback on key learning points
    • panels and working with others
    • common mistakes and ground rules to help
    • making good objective decisions

To register your attendance for this event, please follow the link provided on the right hand side.