This workshop will help managers understand their own communication style, the essentials of good communication and develop their confidence to communicate effectively. 

Learning Outcomes

By the end of this workshop you will:

  • understand the essential ingredients of effective communication
  • have an understanding of your own communication style
  • have developed your ow n communication skills
  • have gained confidence in how to effectively influence others

Course Content


  • what is effective communication?
  • barriers to effective communication
  • verbal and non-verbal communication

Developing Self-Awareness

  • understanding body language
  • active listening and questioning techniques
  • giving and receiving constructing feedback

Understanding Communication Channels

  • when to talk and when to write

Effective Influencing

  • how to get your message across
  • cross-cultural variations in communication
  • effective influencing in meetings

To register your attendance at this event please use the contact details provided on the right hand side. 

Cost: Members - £195, Non-Members - £292