More and more businesses are using Social Media as a way to engage their customers, but do they have a strategy in place? Are you using Social Media in a Business to Business environment and unsure of the correct tools to engage business users?

Ran by Develop Anglia, this course gives you all the information you need to develop a Social Media strategy to ensure you are increasing awareness, driving traffic to your website and delivering effective customer service.

Nicki Ramsbottom is a former Marketing Manager for a leading firm of East Anglian solicitors who has discovered first-hand the real benefits Social Media can bring to establishing, cementing and expanding the client base.

The course will cover:

  • Understanding your audience and tailoring your message
  • The right B2B social mix for your customers
  • Creating content
  • Scheduling content
  • How to deliver customer service via Social Media
  • Monitoring the outcomes and benefits

The course is half day in length on Thursday 3 March 2016. The course commences at 9.00am and finishes at 12.30pm with delivery at West Suffolk College in Bury St Edmunds.

The fee is £55 per person inclusive of all learning materials and refreshments.

To book a place on this course please telephone 01284 716246, email or complete the booking form.