This course will help develop your knowledge and skills when managing or conducting employee discipline and or grievance procedures.

Business need:

Employers need to deal fairly but firmly with staff misconduct and handle employee complaints (grievances) consistently. You’ll learn new conflict management techniques and gain a deeper understanding of the legal background which underpins the tribunal process, including the Acas Code of Practice on Discipline and Grievance.

The law requires employers to act reasonably in their discipline of employees and in dealing with complaints. This is because poorly handled processes can lead to unnecessary and costly Employment Tribunals. The industry recognised guide to managing discipline and grievance in the workplace is the Acas Code of Practice. Tribunals can increase penalties for employers who have not followed the Acas Code of Practice. Having effective and compliant procedures in place can encourage people to observe the rules and maintain workplace standards. If staff problems are settled early they become less time-consuming, are less likely to damage working relationships, therefore improving staff motivation and productivity.

Suitable for:

MDs, board members, staff and line managers, supervisors, HR and personnel professionals, heads of department, employee representatives.

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